ACAS: How to resolve an industrial dispute
The Advisory, Conciliation and Arbitration Service
(ACAS) is often used to help find a solution to a dispute which is acceptable
to both sides.
ACASís main role is in helping to find a solution in
What is the ACAS role in industrial disputes?
impartial and confidential information and advice on trade union disputes
resolve disputes over trade union recognition by voluntary means
resolve disputes when a union makes a claim for trade union recognition
under the Employment Relations Act 1999
with membership checks and ballots to help resolve trade union recognition
employers and trade unions to draw up recognition and procedural
agreements and work together to solve problems.
the act of reconciling or bringing together the parties in a dispute with the
aim of moving forward to a settlement acceptable to all sides.
an independent arbitrator or arbiter (in Scotland) deciding the outcome of a
dispute. The decision may well be binding in law.
acting as an intermediary in talking to both sides. The aim is for the
parties to resolve the problem between themselves but the mediator will make
suggestions along the way.
Talks offered in rail dispute (bbc 12.1.02)
Talks stall in airport pay row (bbc 31.8.01)